Privacy Policy

1. Introduction

US Food Registration Support ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at usfoodregistrationsupport.com or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other information you provide when completing our contact or application forms.
• Facility Information: Information about your food facility, including facility name, address, country of operation, and product types, as needed to provide our services.
• Payment Information: Payment card information collected through our secure payment processor (Stripe). We do not store your full payment card details on our servers.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your service applications and payments
• Communicate with you about your service requests and account
• Send you important notices, updates, and regulatory information relevant to your services
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with applicable laws and regulations

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, including payment processors (Stripe) and email service providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided in the Contact section below.

8. Third-Party Links

Our website may contain links to third-party websites, including the FDA website (www.fda.gov). We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our Contact page.